COVID-19 Update: We are re-opening May 1st, 2020

To Our Loyal Patients,

Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

Effective 5/1/2020 the Governor has given dental offices permission to resume normal activity with additional infection control precautions. We can now do examinations, X-rays, cleaning and all non esthetic dental treatments.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
  • You will find a small table outside of our office entrance. Please do the following:

STEP 1: Please sanitize your hands and your child’s hands.

STEP 2: Please complete the screening form outside. Please bring your own pen. If you need to use our pen, please keep the pen and DO NOT put it back.

STEP 3: Enter the office with your completed form to check-in with the front desk

STEP 4: Our team will take your child’s Temperature. We will provide you and your child with a surgical mask to wear the entire time you’re at our office.

STEP 5: If there is wait time we will ask you to return to your car and we will call or text you when we are ready to take you back. prior to re-entering please sanitize your hands again.

  • Please limit extra companions on your trip to our office to only essential people in order to reduce the number of people in the reception area.
  • You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
  • although this may seem strange, it is all being done out of an abundance of concern for their health, as well as that of the other patients being seen in the office, the doctor and the staff, and any public with whom they might come in contact.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 602-491-1818 or visit our website at IslandsPediatricDentistry.com

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,
Dr. Rez & Team